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Shipping

1. Delivery

Total delivery time = Processing time+ Shipping time.

Order Processing: 3-15 Business Days.

Shipping Time: 14-20 business days.

Shipping Fee: Standard Worldwide Shipping. $15

Free Shipping over $169

(The reason for the long order processing time is the painting time, we make your reborn doll after you ordered to make sure every detail)

2. Return Policy

Every order from Charlesen has a 30-day return or refund guarantee.

Request:

1. Within 30 days from the date you received the item.

2. Items received unused, undamaged and in original package.

3. Return shipping fee is paid by buyer.

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